Ketika
English (India), change edition

Each edition has its own language, prices in local currency and local examples.

Audio guide · 8 lessons

AI Chat Replies and Simple Automations for Local Businesses

Build a Reply Desk for one real business on WhatsApp: ready answers, an enquiry form that alerts the owner, and AI drafts a person approves. No coding.

  • Level: Beginner, no coding
  • 8 lessons · 40 min
Get the guide₹399Read the free lesson

AI Chat Replies and Simple Automations for Local Businesses

In eight short lessons you set up a tested Reply Desk for one real small business, with ready answers, an enquiry form with an alert and AI drafts a person approves, and you learn to offer that set-up as a small, clearly priced service.

Free lesson

Hear a sample

From lesson 1: Where customers slip away: a Reply Map for one real business

Where customers slip away: a Reply Map for one real business

0:00 / 4:32

Who it is for

  • You know at least one small-business owner personally, or you run or work in a small business yourself.
  • You want a first service that a shop owner understands without a technical explanation.
  • You already do admin, social media or support work and want to add reply and follow-up set-ups to it.
  • You are willing to practise on one real case and to check everything the tools write.

Who it is not for

  • You want income without set-up work and weekly care.
  • You want a bot that answers customers on its own, bulk WhatsApp messages or bought contact lists.
  • You are a developer looking for code, APIs or enterprise bot platforms.
  • You need a system for a clinic, a pharmacy, a lender or another regulated business.

After this guide you will be able to

  1. A Reply Map: what one real business's customers ask, and which fix fits each question.
  2. A one-page Business Facts sheet and a reply helper that passed your own five trap questions.
  3. A greeting, an away message and quick replies for WhatsApp Business, written from those facts and switched on or ready for the owner.
  4. An enquiry form that writes into a sheet, alerts the owner by e-mail and shows unanswered requests each morning.
  5. An AI step that sorts enquiries and drafts replies, with a column where a person approves each one.
  6. A Safety Sheet, a one-page proposal with two prices, and a handover page for a first pilot.

What is inside

8 lessons · 40 min

  1. Part 1See where customers slip away, and write the facts

    1. 1

      Where customers slip away: a Reply Map for one real business

      Pick one real business, collect ten questions its customers really ask, and turn them into a map that shows what to fix first.

      5 minFree: Where customers slip away: a Reply Map for one real business
    2. 2

      One page of truth: Business Facts and a helper that sticks to them

      Let the assistant interview you, save the answers as one dated page, and build a reply helper that drafts only from that page. Then test it with five trap questions.

      5 minIn the full guide

  2. Part 2Build the Reply Desk

    1. 3

      WhatsApp Business tools first, and the rules

      Turn Business Facts into a greeting, an away message and quick replies in the WhatsApp Business app, and learn in plain words what WhatsApp's rules allow.

      5 minIn the full guide
    2. 4

      From enquiry to follow-up: a form, a sheet, an alert

      Build a five-question enquiry form that writes every request into a sheet and alerts the owner, add a morning check for unanswered rows, and learn to describe any automation as when, do, check.

      5 minIn the full guide
    3. 5

      Add AI where it helps: sort, draft, wait for a yes

      Let the helper sort new enquiries into five fixed categories and draft a reply for each, and make sure nothing is sent until a person has put their name next to it.

      5 minIn the full guide
    4. 6

      The safety check: data, a person in charge, and what never gets automated

      Check your reply system on one page: what data it collects and who can open it, who approves replies, what a person must always handle, and what happens when something stops working.

      5 minIn the full guide

  3. Part 3Offer it honestly

    1. 7

      Package it: five questions, one page, two prices

      Turn the Reply Desk into a small fixed offer: five discovery questions, a scope with clear edges, a one-page proposal, and a set-up price plus a monthly care price worked out from your own hours.

      5 minIn the full guide
    2. 8

      The first client, honestly: a free pilot with an end date and a handover

      Offer one person who already knows you a free pilot with four clear limits, measure two things you can check, and close it with a handover page and a plain yes-or-no conversation.

      5 minIn the full guide

AI Chat Replies and Simple Automations for Local Businesses

₹399

One-time payment. No subscription, no auto-debit.

  • 8 lessons with Hinglish audio and English text
  • Copy-paste prompts and checklists
  • Free updates when the tools change
  • Opens in the browser on any phone or laptop
Get AI Chat Replies and Simple Automations for Local Businesses

Secure checkout. Pay by:

  • UPI
  • Visa
  • Mastercard
  • RuPay

Not useful? Full refund within 14 days

Questions about this guide

Something else? Write to us. A person replies.

No coding. Every five-minute action was planned for a mid-range Android phone. One optional step in Lesson 4, connecting an automation tool, takes about 20 minutes and is easier on a bigger screen. The lesson says so, and the phone-only route is complete without it.

The lessons run on free plans of ChatGPT, Gemini or Claude, Google Forms and Google Sheets, and no step asks for a card. Free plans are small: enough to learn and to run a pilot. A busy business may later need a paid automation plan, billed in dollars, and WhatsApp's official API route charges per message. Lesson 4 shows how to count this, and your proposal names the cost, which the business pays directly to the company.

No. Fixed texts the owner wrote, like a greeting or an away message, go out automatically and say that they are automatic. Everything AI writes is a draft that a named person reads, edits and sends from WhatsApp. If you want an unattended bot, this course is not for you.

The lesson pages are in simple English, and the prompts tell the assistant to reply in the language and script the customer used. We tested Hinglish, Devanagari and English messages and report the slips we saw. A reply in a language you do not read well needs someone who reads it before it is sent.

These tools make mistakes that look confident: a helper can state a price nobody set, file a complaint as a simple question, or confirm a time it cannot see. That is why it only drafts, the facts come from the owner on one dated page, and a named person reads every reply. Automations stop without telling anyone, so a test enquiry every week is part of the system. Bulk messages, bought lists and unofficial add-ons can get a WhatsApp number blocked, and we do not teach them. India's Digital Personal Data Protection Act, 2023 applies to customer details; we show you what to check and where, but this is not legal or tax advice, and the business stays responsible for its customers' data. Tool names, limits and fees were checked in November 2026 and will change. This course will not give you a bot that runs a shop by itself, a list of clients or an income. Whether someone pays you depends on your work, the trust you build and your local market, and some people will say no.

No. There are no income screenshots, no countdowns and no success stories: the people in the lessons are labelled examples. You work on one real business, build a small system you can explain in one sentence, and price it from your own hours. Lesson 1 is free, so judge from it. These lessons are narrated by an AI voice. They were prepared with AI tools, then checked and edited by a person in November 2026.

Not useful? Full refund within 14 days

Try any guide for two weeks. If it is not useful to you, write to us within 14 days of purchase and we refund the full amount to your UPI account or card. No forms, no questions about why.

Other guides

Get the guide₹399